Instant Remote Support Software. Unattended Remote Access Software.

Zoho Assist is cloud-based remote support and remote access software that helps you support customers from a distance through web-based, on-demand remote support sessions. Set up unattended remote access and manage remote PCs, laptops, mobile devices, and servers effortlessly. A few seconds is all you need to establish secure connections to offer your customers remote support solutions.

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  • Initiate an on-demand or scheduled support session, share your screen, and manage your contacts with remote support in Zoho Assist. Get started today with highly rated, secure, and affordable remote support software.
  • Configure, manage, troubleshoot, and establish control over your remote assets quickly using Zoho Assist's Unattended Access.
  • Using our browser-based console, perform a wide range of actions like adjusting the quality of your remote screen, transferring files between the technician and customer, performing remote power operations, chating, and switching between monitors at the remote end.

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Outsourced IT & MSP Support

Remotely access computers anywhere in the world with ease. With remote access software you can manage remote computers efficiently to improve customer satisfaction.

Customer Support

Connect to customers' remote desktops. Establishing remote PC access allows you to troubleshoot faster and ensures your customers are happy.

IT Help Desks

Empower your IT help desk with a remote desktop software to resolve customers' issues remotely. Speed up resolution time and deliver outstanding service.

Share your screen or control someone else's. Awesome.

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On-demand remote support

Troubleshoot a remote computer through ad-hoc or on-demand remote sessions with no prior installation. Invitees can also join a session through an email invite.

Unattended remote access

Set up unattended remote access for computers, both inside and outside LAN. Mass deployment options available. Assist support both Windows and Mac.

File transfer

File transfer during a live session will help you send updates, patches, or any type of file to the remote computer. Transfer is completely secure with SSL 256-bit AES encryption.

Voice and Video Chat

Interact with your customer and resolve issues faster by connecting to them on a voice or video chat during a remote session.

Reboot and reconnect

Remote access software solution allows technicians to reboot any remote desktop with a single click and reconnect to the session without losing control. You can even reboot in safe mode.

Multiple Monitor Support

Navigate between any number of monitors connected to the remote computer. Assist automatically detects active monitors in use.

"Zoho Assist can be operated remotely in real time, and it makes it easy to offer support services for customers without installing a client. It is a good assistant for sharing screens and remotely diagnosing problems."

Support anyone remotely on the go.

You don't have to be tied to your work station anymore. Simply tap your mobile app and start using our remote access software to connect to a remote desktop and manage unattended remote computers anytime.

Zoho Assist. Experts.

Your success is our goal. We are happy to answer your questions and help you get the most out of Zoho Assist to make sure your Zoho experience is a great one. When you contact Eagle, the Zoho Experts, you are contacting the best in the industry.

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